Soraya Bittencourt

Responsible for business applications. Analyzed, selected and worked to implement enterprise solutions. Improved business process by using workflows. Work extensively with 3rd party vendors, managed internal resources and supervise validation across applications. Developed over 60 workflows for Quality management applications and a custom ontract Management CLM in SharePoint. Responsible for content across the organization, Coupa ERP and other applications.

Achievements:

Developed and implemented strategy to migrate documentation from OpenText to SharePoint. Developed and deployed workflows to automate business processes, increasing efficiency and productivity.

Created Augmented Reality application to easily demonstrate our drug benefits.

Manages Quality systems, contract managent and content for the company.

Technologies used:

• AI/LLMs training/Agents
• Power Automate/Apps
• Nintex Workflow Cloud
• AuthN/AuthZ
• iOS/AR
• JavaScript/JASON/JQuery
• HTML/CSS
• SAS/FullStack

Created the concept, founded the company and successfully delivered a platform for health management applications. Lead operations and strategic direction with full responsibility for bottom-line, software, product development and marketing.

Achievements

Integrated external technologies creating a unique application that links doctors and patients in real time to reduce health care costs. Managed user acquisition and retention.

• Created the first internet based tracker, food nutritional dataset and health provider applications
• Designed user experience for internet and mobile creating the following products in four languages: Wellness Center; RD Clinic; Nutrihand PRO; Snap Calories (iOS); Plate Maker(iOS) and HealthFirst.
• Closed partnerships with McNeil's Nutritionals (Splenda), Néstle (Lean Cuisine), Rite Aid and a number of hospitals delivering unique services for their clients.
Establish company in Brazil to sell and manage wellness programs for corporations and implemented international payment solutions for our applications

Technologies used:

• Java
• J2EE
• MySQL
• AWS
• Tomcat | Apache
• HTML/CSS
• Apache Servers

Lead a team of 132 engineers, product managers, program managers and customer service professionals. Developed and implemented integration of e-commerce technology to the existing infrastructure improving merchant integration, billing and sales. Came to AOL as an acquisition of Obongo Inc where I was VP of engineering.

Achievements

• "One click deal" UX design where users would buy merchandise in one click.
• Created new processes to integrate merchants into the network reducing time to market and customer services cost.
• Developed mid-layer software to interface with 14 billing systems.
• Created an e-Commerce subscription engine to compete with iTunes.
• Contribute to 20% increase in e-commerce sales in 2005.

Technologies used:

• C++
• Windows SDK
• Macintosh SDK
• SQL
• HTML/CSS